Copy + Paste (Clipboard) Issues / Not Working With Windows 7

Some users are having a problem copy and pasting with Windows 7. The problem seems to be consistent with multiple applications. If you have a valid recent System Restore, Microsoft recommends this as a first course of action. If this does not work, use the System File Checker to check you system. Access SFC by:


1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
2. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. 
3. At the command prompt, type the following command, and then press ENTER:

sfc /scannow

For more information about using the system file checker, please refer to this Knowledge Base article: http://support.microsoft.com/kb/929833

Exacq Video Client will not export video to .exe instead does .psi and .ps

When trying to export a video from the playback tab, I had a problem. It would not save it as a self contained executable. After consulting with Exacq I have learned about 2 problems and 2 solutions.

1) Make sure the complete video is finished loading before you export it. If you do not, it will publish your exe.ps and exe.psi files instead.

.ps and .psi files are native video and sound files that can be played by the Exacq Player, which can typically be found here: C:\Program Files\exacqVision\Client\ePlayer.exe

2) If you already exported the .ps and .psi files you can combine them in 2 ways: DOS and the aforementioned Exacq Player.

In the player, open the .ps file and then save it as an exe via the file menu on top.

In DOS follow these instructions from Exacq:

1. Determine the directory in which the PS file to be converted is located, and open a DOS command
window in that directory. Typically, the directory path is \My Documents\exacqVision Files.
2. Assuming the exacqVision software was installed in its default directory, and the PS file to be
converted is named test.PS (a generic name for this example), type the following command.
Please be careful to observe the quotation marks and capitalization: C:\Program
Files\exacqVision\Client\ePlayer.exe" -c -itest.ps -otest.exe
3. The resulting file is called text.EXE and can be played on any Windows computer without
exacqVision software. Please note that if you intend to e-mail this file to a third party, many e-mail
systems do not permit EXE files to be sent or received.

From: https://exacq.com/kb/kbdl.php?did=b3be08b2-297e-d545-b7c8-4bc37622c9c3&fid=pdf

How To Access The GUI on my Cox Motorola Modem

To access your surfboard cable modem open your web browser and use the IP address of 192.168.100.1. If your router has the same IP address you will have to change your LAN scope to something different such as 192.168.1.1. Once that is done, you should be able to type 100.1 into your browser and it will bring up the Motorola Surfboard modem GUI.

More information on the Motorola Surfboard GUI can be found here: http://www.voipmechanic.com/motorola-surfboard-modem.htm

"Bluetooth Not Available" on MacBook Pro Retina w/ Mac OS X Mountain Lion

Today I started my MacBook and my Apple Mouse did not work. When I clicked on the Bluetooth Icon it produced the following message: "Bluetooth Not Available" (MacBook Pro Retina w/ Mac OS X Mountain Lion).

I read that resetting the system management controller (SMC) might work - and it did! For my Intel-based Macbook the directions are as follows:

Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.

1. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
2. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
3. Release all the keys and the power button at the same time.
4. Press the power button to turn on the computer.

Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

If you have a different MacBook, more information can be found here: http://support.apple.com/kb/ht3964