How do you perform a Print Screen on Mac OS X Mountain Lion?

To perform a "Print Screen" on Mac OS X use the "Command (⌘)-Shift-3" command.

Pictures of the screen (screenshots) are saved as files on the desktop, but if you prefer to put a screenshot in the Clipboard, hold down the Control key while you press the other keys. You can then paste the picture into a document.

YouTube playback issues? Freezing, No HD, Waiting.. the solution is free!

Tired of all of the playback issues with the post April 2013 YouTube? The solution is a free buffering application in the Chrome store. It is called SmartVideo for YouTube and you can download it from the Chrome Store

here

.

To use the application, navigate back to YouTube and hover your mouse over the video and you notice a menu will drop down from the video where you can configure some options. For total customization, click on Global Preferences in the lower right corner. Here are the preferences that I used: 

Adobe Creative Cloud Apps Missing From Mac OSX When CC Says They Are Installed

After installing all of the Adobe Creative Cloud Applications (Complete) using the Creative Cloud Packager (CCP), some applications, such as MUSE are showing up in CC as installed however, they are nowhere to be found in the Finder>> Applications Menu or using the Spotlight Search.

To resolve this, uninstall the individual application using the application uninstalled in the Finder>>Utilities>>Adobe Installers Folder

Once you have uninstalled the applications, restart your Mac, and then run Adobe Creative Cloud and the application should now be ready to Install. Download and install the application again, and it will now be visible on your Mac.

Adobe Illustrator CC Missing Certain Fonts and Noting With an Asterisk *

After upgrading from Adobe Illustrator CS6 to Adobe Illustrator CC, many of my system fonts are not working and appear in the list with a abnormal name and have a asterisk after the font set. To fix this operation, reboot the PC and it should be repaired.

Getting a strange PING from you Cisco Call Manager? Dropping every 6th packet?

We have been having some issues with our Cisco VOIP system here, such as phones rebooting, SRST Fallback messages etc. During the troubleshooting process I discovered what I thought was latency with the route to the Call Manager:


MDF1#ping
Protocol [ip]:
Target IP address: 192.168.XXXX
Repeat count [5]: 100
Datagram size [100]:
Timeout in seconds [2]:
Extended commands [n]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 192.168.22.1, timeout is 2 seconds:
!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!
!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!
Success rate is 84 percent (84/100), round-trip min/avg/max = 1/2/9 ms

We got on the phone with Cisco, replaced the adjoining switch to no avail. Upon further investigation we discovered that this is normal and has to do with the firewall policy. Cisco CUCM and other VOIP products(CUC) use a rate limit on their firewall to protect against DOS attacks, and we can safely ignore this:

admin:utils firewall ipv4 list
***output Omitted***
ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED
ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmptype 8 limit: avg 10/sec burst 5
LOG icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 limit: avg 1/min burst 5 LOG flags 0 level 4 prefix `ping flood '
DROP icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8
***output Omitted***